Andrew Bascom has worked for HCR Home care since 2012 and is currently the VP of Technology and Information Services. His teams are responsible for IT infrastructure and applications support, as well as Facilities, Compliance and Telehealth. Andrew’s focus has been on improving communications across the HCR footprint, system integration/interoperability, improving business support processes, and developing a strategic roadmap for the future. He has had a versatile career with over 20 years working in laboratory informatics, application/system development and infrastructure support at Kodak and Wyeth/Pfizer. He joins Kae at Bill Police as a Client to share direct Case Study experiences.