Empowered staff + Happy Customers = Innovator in Industry

Speaker: pamela gockley
Company: Reputatus
Track: Transformational Leadership
Day: Friday
Room: Seneca
Time: 11:45 - 12:30

In today's competitive environment, employee retention and talent management is integral to sustaining leadership and growth. Staff turnover is expensive in time, dollars, moral, productivity, and customer satisfaction. As the economy improves, according to some surveys, turnover can increase 50%. Many businesses run the risk of losing top staff to the competition. Our training programs are designs to engage and empower staff. We focus on increasing job satisfaction which leads to employee retention.  We found when staff is personally investing,  they are more productive, motive others and build a culture of growth. They are less likely to leave the company and take their expertise to your competitors.

Outcome and results: We challenge the same old same that have become the status quo

  • Invest time in learning moral staff level
  • Learn and set goals and results with input from staff
  • Create a plan with benchmarks and time frames
  • Build in accountability and
  • Create multiple channels of communications
  • Recognition and incentive programs
  • Effective  employee orientation program and onboarding program

Our trademarked training programs create and keep staff that will propel your business to a leader in your industry. Empowering and engaging staff build pride in a job well done. It creates a culture that challenges all team members to be better and to work towards a common goal. In today's competitive environment, employee retention and talent management is integral to sustaining their leadership and growth in the marketplace


Investing in staff is less costly then searching, hiring and training new employees. Contact us today so we can build a custom program to create a highly motivated and productive staff.

Go Back



We have come to NY Tech Summit for four years now and my team and I get a good variety of technical, business, and strategic sessions to complement our work objectives. I like that there is a balance of end users, consultants, and vendors to present and facilitate the sessions. The interaction is candid and engaging, but not a sales pitch. Being a regional conference helps, it is the right amount of time and location for a couple days to reenergize my team and refocus on our objectives. There seems to be quite a bit of peer discussion with a smaller conference, which I like.

- Randy
Director of IT