From Employee Engagement to Employee Experience

Speaker: sean fitzpatrick
Company: TalentMap
Track: Transformational Leadership
Day: Thursday
Room: Seneca
Time: 11:00 - 11:45

Employee engagement has been a hot topic in HR for over a decade. Every leading organization seeks to find ways to engage employees. The research linking to engagement to positive outcomes is clear. However, only recently have organizations begun to think deliberately about employee experience. As organizations strive to become the employer of choice in their industries, they are taking steps to attract and retain top talent by fostering an environment and culture that inspires people to join them. It's not about ping-pong tables and cool furniture, or even CSR policies; it is about developing strategies that lead to job experiences that employers can tout along with more traditional benefits like health insurance and RRSP plans. Right now, only a handful of organizations are thinking deliberately about designing employee experiences.


This talk will share what the most progressive organizations such as Netflix, McDonald's and Airbnb are doing to conceptualize and create a truly great employee experience.


SMART Learning Objectives

  • The underlying concepts that impact employee experience, and;
  • The underlying concepts employee engagement and employee experience intersect;
  • Learn about how to measure and assess the engagement and experience from the employee's perspective;
  • Learn about the key components (culture, technology, physical space) and how they drive a great employee experience and the its impact on engagement and company performance


Strategies & Tools (Participants will take away)

  • How to engagement fits into the new idea of employee experience
  • Tools you can use today to measure the employment experience (such as 'stay interview' and 'pulse surveys)
  • Key components of HR roles in creating a great employee experience
  • Key components of line manager's roles in creating a great employee experience
  • Manager roles, how to outline the manager accountabilities needed to impact employee talent results

Go Back



We have come to NY Tech Summit for four years now and my team and I get a good variety of technical, business, and strategic sessions to complement our work objectives. I like that there is a balance of end users, consultants, and vendors to present and facilitate the sessions. The interaction is candid and engaging, but not a sales pitch. Being a regional conference helps, it is the right amount of time and location for a couple days to reenergize my team and refocus on our objectives. There seems to be quite a bit of peer discussion with a smaller conference, which I like.

- Randy
Director of IT