Artificial Intelligence (AI) is changing business models and modes of thinking all over the world. But it seems so complex and out of reach for most to even imagine... Or, is it? Can AI become a reality for you? If you're a Star Trek fan, no doubt you will recall Captains Kirk or Picard issuing verbal commands such as, "Set course for the Vulcan Star System" to the Starship Enterprise computer. Imagine the possibilities... the ability to engage in a conversation with a machine, a computer system. Amazon's Jeff Bezos imagined those very possibilities of integrating AI and natural language in the creation of Alexa. Through context recognition, Alexa is constantly "learning." But despite the obvious and potentially huge benefits it can have, organizations have been slow to recognize how to leverage this emerging technology. Further, the emergence of disruptive technologies such as big data, mobile APP development, business intelligence, analytics, and IoT have many organizations seeking out the lessons of "early adopters" to help guide them on their course to the future. Michael Larche, President and Founder of I-CIO Partner, LLC and CIO for St. Ann's Community in Rochester, NY has been leading the adoption of AI and other disruptive technologies to bring engagement, insight, and real-time value to business operations, with particular focus on healthcare operations. This session will present the journey of one organization, and prepare its audience with the coordinates to engage these emerging technologies and set course for disruption.